Shipping Policy

Last Updated: April 24, 2025

Thank you for shopping at DaRockBasketball.com! This Shipping Policy outlines the terms and conditions regarding the shipment of your orders.

1. Processing Time

Orders are typically processed within 4- 6 Weeks (Monday - Friday, excluding holidays) after payment verification and order confirmation.
During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience.
You will receive an email notification with tracking information once your order has shipped.

2. Shipping Methods and Delivery Estimates

We offer the following shipping methods. Please note that delivery estimates are provided by the shipping carrier and are not guaranteed by Da Rock Basketball LLC. Delivery times may vary depending on your location, the shipping method selected, and unforeseen circumstances such as weather delays or carrier issues.

Standard Shipping: Estimated delivery within 3-7 business days after shipment.

3. Shipping Rates

Shipping rates are calculated based on the following factors:

Weight of your order
Dimensions of your package
Shipping destination
Shipping method selected

The exact shipping cost will be calculated and displayed at checkout before you complete your purchase. We may offer free shipping on orders meeting certain criteria (e.g., Free Throw Club Points). If free shipping is available, it will be clearly indicated during the checkout process.

4. Shipping Destinations

We currently ship to addresses within the United States. Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to the carrier's website where you can track the progress of your shipment. Please allow up to 24 hours for the tracking information to become available.

6. Shipping Delays

While we strive to process and ship your order promptly, shipping delays may occur due to factors beyond our control, such as:

Weather conditions
Carrier issues (e.g., mechanical problems, sorting errors)
Customs delays (for international orders)
High volume periods

Da Rock Basketball LLC is not responsible for delays caused by the shipping carrier. If your order is significantly delayed, please contact the carrier directly using your tracking number. If you require assistance, please contact our customer support team at Info@Darockbasketball.com.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the estimated delivery date or the date of receipt. Please provide your order number and any supporting documentation (e.g., photos of the damage). We will work with the shipping carrier to investigate the issue and determine the appropriate resolution, which may include a replacement or refund.

8. Incorrect Items or Order Discrepancies

If you receive incorrect items or there is a discrepancy with your order, please contact us at Info@Darockbasketball.com, within 7 days of receiving your package. Please provide your order number and details of the issue. We will work to resolve the situation promptly.

9. International Shipping

Not available at this time. Comin Soon...

10. Changes to This Shipping Policy

Da Rock Basketball LLC reserves the right to modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

11. Contact Us

If you have any questions or concerns regarding our Shipping Policy, please contact us at:

Email: Info@Darockbasketball.com

Thank you for choosing Da Rock Basketball! We appreciate your business.